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Inbox

Admin resources

Manager Portal

Jul 12, 2022

Advanced Inbox automations and routing

Routing setup workflow

Apr 20, 2023

Sentiment Routing 

Mar 5, 2021

Advanced Settings

Data retention settings

Jun 24, 2022

Agent resources

Setting your agent status 

Nov 12, 2022

Contact merging in Inbox

Nov 12, 2022

Get started

Managing Inbox admins and agents

Inbox user roles and permissions

Mar 24, 2023

Adding a new agent to Inbox

Feb 6, 2023

Import agents to Inbox using CSV

Jul 7, 2022

Deleting an agent

Mar 7, 2022

Managing Inbox contacts

Add a contact manually

Apr 15, 2023

Import contacts via CSV file

Apr 7, 2023

Managing your Inbox contacts

Dec 13, 2022

Add a contact via a ticket

Oct 24, 2022

Omnichannel Widget for Live Chat

Subscriptions

Managing your Inbox Subscription Plan

Apr 15, 2023

Using Inbox

Using ticket rules in Inbox

Nov 15, 2022