I cannot find my Instagram channel after installation

Mar 5, 2023

Have you followed the steps detailed in our installation guide, but are still unable to see your Instagram channel?

You can solve this by making sure you have granted the correct permissions while going through the installation flow:

instagram_basic, instagram_manage_messages


Please make sure that these settings are active in the mobile app:

After this, please remove the channel and retry to add it. And that's it! You're all set to start using Instagram as a channel 🎉