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Troubleshooting
Troubleshooting articles
The guest enters the meeting via Internet Explorer
You're experiencing a bad internet connection
The guest doesn't have a camera/microphone/speakers
Dial-in
Most frequent issues
You don't have video or audio while you both successfully entered the meeting
The guest has lost/never received the confirmation email of the meeting
The sound drops during the meeting
The guest gets stuck in the media check
Remote Desktop environment: Citrix / VPN.
