MessageBird Support Center

Personal Details

First Name *

Middle Name

Last Name *

Do you have a preferred name? *

What is your birth date? *

What is your gender? *

Select an option

Pronouns *

Select an option

Marital Status *

Select an option

What is your preferred t-shirt/hoodie size? *

Select an option

Home address

Home address *

Appt/suite/unit *

City *

Province *

Postal Code *

Country *

Select an option

Passport information

What is your nationality? *

What is your passport number? *

Do you have a second nationality?

Do you have a second passport number?

Passport Expiry Date *

Only if you're based in the USA:
What is your SSN (Social Security Number)?

Only if you're based in the Netherlands:
What is your BSN (Burger Service Nummer)?

Only if you're based in the UK:
What is your National Insurance Number?

What is your National ID?

Only if you are not based in US, NL or UK

Contact information

Mobile Number *

Personal Email Address *

URL to Linkedin Profile

Personal Details

First Name *

Middle Name

Last Name *

Do you have a preferred name? *

What is your birth date? *

What is your gender? *

Select an option

Pronouns *

Select an option

Marital Status *

Select an option

What is your preferred t-shirt/hoodie size? *

Select an option

Home address

Home address *

Appt/suite/unit *

City *

Province *

Postal Code *

Country *

Select an option

Passport information

What is your nationality? *

What is your passport number? *

Do you have a second nationality?

Do you have a second passport number?

Passport Expiry Date *

Only if you're based in the USA:What is your SSN (Social Security Number)?

Only if you're based in the Netherlands:What is your BSN (Burger Service Nummer)?

Only if you're based in the UK:What is your National Insurance Number?

What is your National ID?

Contact information

Mobile Number *

Personal Email Address *

URL to Linkedin Profile

Onboarding Request

Your Email *

Region *

Scope of Onboarding *

Select an option

Name of the company to be onboarded *

Customer Website *

What industry does the customer operate in? *

Select an option

Which Platform will they be using? *

Engagement Platform

Sparkpost

Inbox Tracker

Competitive Tracker

Taxi For Email

Connectivity Platform (legacy platform)

What products need to be implemented?

WhatsApp

SMS

Email Cloud Sending (Sparkpost)

Email on MEP

Campaigns (message blast)

Flows

Inbox

Connectors

Voice

Annual Deal Size *

Was the deal closed via CPQ? *

Please provide the customer's org ID or Sparkpost ID (if they don't have an account yet let us know below and ask the customer to create one) *

Please provide a link to their contract *

Any external platforms the customer would like to integrate with? *

Does the customer have technical resources? *

Provide the email address of the main point of contact for this onboarding *

What is the POC role within the company? *

Description of the customer's use case*

What is the customer trying to achieve? Describe their success criteria *

Was SE involved during the Sales cycle? If so, who? *

Has a Support Plan been purchased? *

Has a stand alone launch/onboarding plan been purchased? *

Has a TAM been purchased? *

If email purchased, has a D12Y specialist been sold? *

Prepaid or Postpaid account? *

Contract start date: (DD/MM/YYYY) *

Expected Go-Live date : (DD/MM/YYYY) *

Only if you're based in the USA:
What is your SSN (Social Security Number)?

Only if you're based in the Netherlands:
What is your BSN (Burger Service Nummer)?

Only if you're based in the UK:
What is your National Insurance Number?