For the purpose of provision of the services, MessageBird acts as a data processor. 

For the following purposes, MessageBird acts as a data controller: 

• processing the personal data of those creating accounts; 

• billing and other administrative and technical purposes; 

• detecting and preventing misuse of our services. 

• Training and improving service quality 

• Fulfilling a legal obligation to assist in official disclosure requests from formal investigative authorities (in accordance with MessageBid’s Disclosure Request Policy.