How do I set the same flow for all my numbers (Default Flow)?

Feb 23, 2023

If you own multiple numbers, you can set up one flow that applies to every number you have; this is called a ‘Default Flow’. An SMS default flow will work for all SMS capable numbers, and a Voice default flow will work for all Voice capable numbers. If you select this option, remember that the flow will be applied to all your numbers, unless a number is already attached to another flow. 

To set up a default flow, navigate to Flow Builder and open one of your existing flows or create a new flow. Click on the gear symbol in the top-left corner. Toggle the switch to enable the default flow. Don't forget to save your changes.