Missing HLR results
Feb 22, 2022
Requesting an HLR only creates an HLR object
An HLR request like below will not return the HLR status/details of the number (msisdn):
Rather the response will be like below:
{"id":"0da180b035398662ceb3c42h04904985","href":"<https://rest.messagebird.com/hlr/0da180b035398662ceb3c42h04904985>","msisdn":31612345678,"network":null,"details":[],"reference":"YourReference","status":"sent","createdDatetime":"2016-05-04T07:32:46+00:00","statusDatetime":"2016-05-04T07:32:46+00:00"}
You'll need to View an HLR to view the details of the msisdn.
If you are missing HLR results, check two things:
With the id for the HLR request, you can retrieve the status/details of the number with a GET request. You only need to supply the unique id that was returned upon creation of the HLR object:
GET [<https://rest.messagebird.com/hlr/{hlrId}>](<https://rest.messagebird.com/hlr/%7BhlrId%7D>)Make sure you have your HLR callback url configured within the API settings in your Dashboard here. The statuses for your HLR requests will be sent in this format:
GET [<http://your-own.url/script?id=e8077d803532c0b5937c639b60216938&msisdn=31612345678&reference=YourReference&status=active&createdDatetime=2016-05-04T07:32:46+00:00&statusDatetime=2016-05-04T07:32:46+00:00>](<http://your-own.url/script?id=e8077d803532c0b5937c639b60216938&msisdn=31612345678&reference=YourReference&status=active&createdDatetime=2016-05-04T07:32:46+00:00&statusDatetime=2016-05-04T07:32:46+00:00>)
Lastly, it is important to note that the HLR results / attributes can change over time and some of them can be null because not all information is available for all countries and providers.