Before setting up personalisation in Taxi from Iterable, you'll need to set up personalisation in your account.

Iterable uses handlebars for segmentation and personalisation.

Personalisation fields in Iterable use the following style of notation:

#{{first name}}

These can be set up in the personalisation settings in Taxi.

These will become available in rich text fields in the editor.

You can add as much or as little code here as you like, so it’s possible to use Iterable code to do things like use a default name:

#{{#if activeUser}} Hi active user!#{{else}} Hi inactive user#{{/if}}