The waiting room is an ideal place to put some content you would like your customers to watch or read while they are waiting. It's an iframe where you can put a video, picture, slide or anything else you want the customer to show while waiting on the host of the meeting. You can also add some text to make the customer feel welcome immediately.

This article covers:

• Setting up the waiting room

• Best practices

Setting up the waiting Room

How to set up the waiting room:

1. You can do this on a global level by clicking on 'Add-ons' and then 'Custom Waiting Room' and filling in the HTML

2. Or you can do this per meeting type by clicking on ' Meeting types'

3. Choose the appropriate meeting type

4. Click 'Custom Waiting Room' under Additional Options

5. Under 'Settings', check the box that says you want to use custom settings for this meeting type

6. Adjust the HTML and save

Watch the video on how to set up a waiting room here:

Best Practices

The following HTML code can be used for videos.

Note: Please apply your own color codes, videos and background relevant to your organization.

<h1 style="color: #3456fb; letter-spacing: normal;"><span style="color: #3456fb;">Welcome to 24sessions&nbsp;👋<br /></span><span style="color: #0F1D5E; font-size: 14px;">While you wait, check out our latest product video:</span><br /></h1><div style="background-image: url(&quot;https://info.24sessions.com/hubfs/Artboard%203.png&quot;); background-repeat: no-repeat; background-size: cover; height: 275px; text-align: center;"><iframe width="80%" height="210" style="margin-top: 35px" src="https://www.youtube.com/embed/ZgPNTu93EpU" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe></div>

The following HTML code can be used for pictures.

Note: Please apply your own color codes, videos and background relevant to your organization.

<h1 style="color: #2345fa; letter-spacing: normal;"><span style="color: #2345fa;">Welkom bij 24sessions&nbsp;👋<br /></span><span style="color: #2345fa; font-size: 14px;">Nog even geduld, wij starten zo snel mogelijk ons gesprek</span><br /></h1><div style="background-image: url(https://info.24sessions.com/hubfs/Artboard%203.png); background-repeat: no-repeat; background-size: cover; height: 275px; text-align: center;"><img width="80%" height="210" style="margin-top: 35px; object-fit: cover;" src="https://info.24sessions.com/hubfs/Waiting%20Room%20Visuals/250620teamhorsthuis_JHT2604.jpg"></div> For pictures, we recommend a width of maximum 453 pixels, you can also scale this in the HTML code. There is no limit to the length.